Shipping & Delivery
Q: How long does shipping take?
A: Orders are picked, packed, and handed off to the carrier the same business day when placed before our daily cutoff. Weekend orders go out the following Monday. Tracking is emailed once the label prints.
Q: Do you ship discreetly?
A: Yes. Packaging is plain and unbranded; nothing on the outside of the parcel identifies its contents. Tracking is shared with you privately.
Q: Do you ship internationally?
A: .Yes, But International shipping may be Unavailable In Some Countries
Q: How do I track my order?
A: Once your order ships, you’ll receive an email with tracking information.
Orders
Q: Can I cancel or modify my order?
A: Orders can be cancelled or modified within 1 hour of placement. After that, the order enters processing and cannot be changed. Contact on livechat or our whatsapp for assistance.
Q: What payment methods do you accept?
A: We accept cryptocurrency (BTC, ETH, USDT),Chime and Zelle bank transfers.
Q: Do you offer refunds?
A: We offer full refunds within 30 days of delivery for unopened, undamaged products. Contact us to initiate a return.
Q: Is guest checkout available?
Products & Quality
Q: What purity level are your peptides?
A: All our peptides are verified at 99%+ purity through independent third-party laboratory testing. Certificates of Analysis are available for every product.
Q: Where are your products tested?
A: Every batch is sent to an accredited third-party laboratory for verification before it ships. Certificates of analysis are available on each product page.
Q: Are these for human use?
A: No. All products sold by Peptide Supply Co. are intended for laboratory and research use only. They are not intended for human or veterinary use.
Q: How should I store the peptides?
A: Store peptides at -20°C and protect from light. Once in solution, store at 2-8°C and use within 30 days.